Design Documents and Story Boards
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Hand Hygiene
Hand Hygiene
Select the image above to view the design document. Select the buttons below view the course or job aid.
This course was developed to address an increase in hospital-acquired conditions (HACs) among patients cared for by newly hired CNAs at a simulated skilled nursing facility. It provides foundational infection control training to reduce HACs and prepare CNAs for hands-on practice with guideness and feedback from nurse supervisors.
This course was designed and developed as part of the onboarding process for newly hired CNAs and as a refresher for currently employed CNAs. The design document outlines the course goal, target audience, content structure, interactions, knowledge checks, and performance-based assessments, with an estimated completion time of 15 minutes.
Other deliverables: Asynchronous e-Learning course and job aid.
You can find a more detailed description of the course on the e-Learning page.
Positive and Effective Communication Skills
Positive and Effective Communication Skills
This Articulate Storyline 360 course was developed in response to an increase in the number of negative guest reviews, particularly highlighting the areas of communication and front desk service. The course is designed for newly hired employees and staff who require additional support in guest interactions. This training helps front desk associates build practical communication skills to better engage with guests and aims to reduce the number of negative reviews from hotel guests.
Select each image below to view the document.
The design document explains the course goals, target audience, and overall structure of the course. It includes scenario-based exercises, knowledge checks, and performance assessments to ensure learners can apply the skills in real guest interactions.
The storyboard outlines the visual and interactive design of the course, including the color palette, characters, and character poses for each scene. It includes a full script for interactions, notes on transitions and animations, and the correct answers for knowledge checks and the performance-based quiz. This document serves as a detailed guide to ensure the course is engaging, consistent, and aligned with the learning objectives.
Other deliverables: Asynchronous e-Learning course and job aid. You can find a more detailed description of the course on the e-Learning page.
Select the buttons below to view the course or job aid.
Finding the "Just Right" Apartment
Finding the "Just Right" Apartment
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This animated video for the fictitious website Gethome.com guides customers through an apartment tour checklist to find the “just right” apartment. The storyboard outlines the visual design, key scenes, color palette, and on-screen elements, along with the full script, transitions, and animation notes.
Other deliverable: Animated video
You can find a more detailed description of the course on the Microlearning page.
Communication Strategies for Remote & Hybrid Teams
Communication Strategies for Remote & Hybrid Teams
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This microlearning video provides supervisors with practical strategies to improve communication with remote and hybrid teams. The storyboard details all visual elements, animations, and on-screen text, including images, videos, and titles, to ensure the content is clear and engaging.
Other deliverable: Video
You can find a more detailed description of the course on the Microlearning page.
Critical Conversations: Using the SBAR Communication Tool to Prevent Medication Errors
Critical Conversations: Using the SBAR Communication Tool to Prevent Medication Errors
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This virtual instructor-led training is designed for nursing staff at the simulated Grand Garden Medical Center. It introduces the SBAR communication tool and provides scenario-based practice for identifying communication errors that can lead to medication mistakes. Learners work in small groups to apply the SBAR tool and strengthen their handoff communication skills.
The design document outlines the course goal and objectives, target audience, course outline, and deliverables included in the training. It provides the estimated time allotment and an assessment plan to evaluate knowledge and behavior change.
Other deliverables: Microsoft PowerPoint presentation, facilitator guide, participant guide, and participant quiz.
You can find a more detailed description of the course on the Instructor-Led Training page.
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